Frequently Asked Questions

How much is your delivery?

We offer free delivery for orders above $100. Otherwise, delivery is just $6.90. For more information you may refer to our delivery information.

How long does delivery take?

We offer next day delivery. However, you may select your preferred delivery date upon checkout.

What happens if I am not home to receive the delivery?

You may Whatsapp us at +65 8882 2637 to reschedule another delivery. However, an additional delivery charge of $15 will have to be incurred.

Can I self-collect?

Yes, there is a self collection option. Upon checkout, select the self collection option and your desired self collection date.

Self-Collection Address: 50 Ubi Avenue 3 #04-01, Frontier, Singapore 408866
Mon-Fri 10am-7pm

Is there any free tastings?

Yes we have samplings. Do Whatsapp us at +65 8882 2637 beforehand as we are appointment based. We are open Monday to Friday from 10am – 7pm.

Our location:
50 Ubi Avenue 3 #04-01, Frontier, Singapore 408866

Do you offer refunds or exchanges?

Due to hygiene and safety purposes, all items sold are non-refundable/non-exchangeable. If the items received are damaged, please do not open and contact us via Whatsapp at +65 8882 2637within 24 hours so we can do a 1-to-1 exchange.

Received a wrong item?

You may Whatsapp us immediately at +65 8882 2637 if you have any issue with your orders!

Where are your CNY goodies from?

Royal Bakery has been based in Pahang, Malaysia since 1971. Originally being just home bakers, the family running Royal Bakery expanded to Singapore in 2018.

What are the all-time favorite CNY goodies?

If this is the first time you are getting our CNY goodies for yourself or someone else, we recommend: Award Winning Premium Hae Bee Hiam Prawn Roll, Premium SCS Butter Pineapple Rolls, Award Winning Premium Kueh Bangkit and Traditional Nyonya Pineapple Tart.


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